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Hi guys,

I have a big issue with my new Acer laptop. I have make an fresh installion of Windows 8.1 (original installed is Windows 7 Home edition) but now I have the problem that the operating system cannot detect my battery? I receive the error message (no battery is detected) If you have a solution to resolve this?


Many thanks in advance!

Hi and welcome in our community,

Yes of course, I have a possible solution to resolve this issue!

Could you please try this:
Go to the Windows device manager, please make a right click and select uninstall "Microsoft compliant ac adapter"
After step one please proceed with step 2, click on ‘scan for new hardware’
Please check again if the system have detect you battery correctly now. If now please start you laptop now.

I hope this helps you to fix this issue ;=)

hey yockl, thanks a lot have works fine for me :lol: